Frequently asked questions
Who is OH SHERBET! best suited for?
+It’s ideal for oily, combination, sensitive, acne-prone, and balance skin types. It addresses concerns like acne, redness, rosacea, hyperpigmentation, uneven texture, large pores, and dullness, making it a versatile choice for diverse skincare needs.
Is OH SHERBET! safe for pregnant or nursing individuals?
+Yes, Azelaic Acid is considered safe for use during pregnancy and nursing, making OH SHERBET! a gentle alternative to harsher ingredients like retinoids.
Why is SPF recommended when using OH SHERBET!?
+Azelaic Acid can increase sun sensitivity, so applying broad-spectrum SPF during the day helps protect your skin and maintain results.
Why does the mask change from blush to white?
+The blush-to-white transformation is a visual indicator of the mask’s active detoxifying process, driven by Pink Clay and Azelaic Acid, as it draws out impurities and purifies the skin.
Is the tingling sensation normal when using the mask?
+Yes, a mild tingle is normal as Azelaic Acid and clays work to purify and exfoliate. If discomfort persists, rinse off immediately and reduce usage frequency.
Can I use OH SHERBET! with other skincare products?
+Yes, but avoid combining with strong actives like retinoids or high-potency acids in the same routine to prevent irritation. Pair with hydrating serums, moisturisers, and SPF for best results.
Can I use OH SHERBET! on my neck and décolletage?
+Yes, OH SHERBET! with 10% Azelaic Acid can be used on the neck and décolletage to address hyperpigmentation, uneven texture, and redness. The skin here is delicate, so patch test first, start with once-weekly use (e.g., as a mask), and always follow with broad-spectrum SPF during the day to protect against sun sensitivity.
Can I use OH SHERBET! on my body?
+Yes, it’s suitable for body areas like the back or chest to treat acne, hyperpigmentation, or uneven texture. Use the spot treatment method for targeted areas, applying a thick paste for up to 10 minutes before rinsing. Start with 1–2 times per week, moisturise after, and apply SPF to treated areas if exposed to the sun.
Can OH SHERBET! help with ingrown hairs on my body?
+Yes, OH SHERBET! can help with ingrown hairs on areas like legs, bikini line, underarms, or chest. Its 10% Azelaic Acid exfoliates to release trapped hairs, reduces inflammation, and fights bacteria, while Pink Clay soothes redness.
Should I use OH SHERBET! with Azelaic Acid in the AM or PM?
+You can use OH SHERBET! in both AM and PM, depending on your routine and skin needs. AM use is great for daily cleansing and brightening, while PM use is ideal for deeper treatments like the purifying mask or spot treatment, as it avoids sun exposure concerns.
Breakout/Reaction: Appears in new areas, lasts beyond 6 weeks, and may include painful cysts, irritation, or rashes.

✔ Retinoids (RetinAL, Retinol, Tretinoin)
✔ Exfoliating Acids (AHAs like Glycolic Acid, BHAs like Salicylic Acid)
✔ Vitamin C (L-Ascorbic Acid)
✔ Benzoyl Peroxide, Azelaic Acid, Enzymes
• Stress & diet: (dairy, high-glycaemic foods)
• Clogged pores: (heavy products, comedogenic ingredients)
• Bacteria & environmental factors: (humidity, pollution)

• Use gentle, hydrating skincare alongside actives.
• Avoid over-exfoliation and harsh scrubs.
• Stay consistent—purging is temporary!

• Check for comedogenic ingredients.
• Patch test before full use.
Real Results - User Experience
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