Frequently asked questions
How do you know if you have Combination Skin?
+
What's the best Face Cream for Combination Skin with dry patches?
+Pick HAPPY FLORA Microbiome Balancing Face Cream - moisture-rich care that ticks all three boxes:
- 1. Packed with hydrators.
- 2. No oily skin feel.
- 3. Enriched with probiotics to balance your skin's microbiome.
- Skin-Soothing Antioxidants: Enriched with soothing and antioxidant-rich actives, our formula calms and protects your skin without the need for preservatives.
Top Skin Tip: Treat your dry patches by not over-cleansing (yes, we do have eyes in the back of our heads) and switch from a foaming cleanser to a milky gel cleanser like GEL-TO-MILK Cleanser + makeup remover.
What's the best Face Cream for Combination Skin with an oily T-zone?
+Pick HAPPY FLORA Microbiome Balancing Face Cream - moisture-rich care that ticks all three boxes:
- 1. Packed with hydrators.
- 2. No oily skin feel.
- 3. Enriched with probiotics to balance your skin's microbiome.
Top Top Skin Tip: Treat excess oil, apply an uber oil-control treatment like GINGER LILY Oil control face gel-cream on all the shiny areas.
What is the best Face Cream for Combination + Sensitive Skin?
+You guessed it... HAPPY FLORA Microbiome Balancing Face Cream!
- Tested by a dermatologist as safe for sensitive skin. Say goodbye to all types of combination and sensitive skin. You will never look back, pinky promise.
Is my skin purging or breaking out from a new product?
+
1. What is skin purging?
+
Skin purging is a temporary breakout triggered by active ingredients that speed up skin cell turnover (e.g., retinoids, exfoliating acids, Vitamin C). This process brings clogged pores to the surface faster before the skin clears.
2. Purging vs. Breakouts
+
Purging: Occurs in usual breakout areas, consists of small uniform pimples, and lasts 4–6 weeks.
Breakout/Reaction: Appears in new areas, lasts beyond 6 weeks, and may include painful cysts, irritation, or rashes.
Breakout/Reaction: Appears in new areas, lasts beyond 6 weeks, and may include painful cysts, irritation, or rashes.

3. What causes skin purging?
+
Ingredients that accelerate cell turnover include:
✔ Retinoids (RetinAL, Retinol, Tretinoin)
✔ Exfoliating Acids (AHAs like Glycolic Acid, BHAs like Salicylic Acid)
✔ Vitamin C (L-Ascorbic Acid)
✔ Benzoyl Peroxide, Azelaic Acid, Enzymes
✔ Retinoids (RetinAL, Retinol, Tretinoin)
✔ Exfoliating Acids (AHAs like Glycolic Acid, BHAs like Salicylic Acid)
✔ Vitamin C (L-Ascorbic Acid)
✔ Benzoyl Peroxide, Azelaic Acid, Enzymes
4. What causes breakouts?
+
• Hormonal fluctuations: (e.g., menstruation, pregnancy)
• Stress & diet: (dairy, high-glycaemic foods)
• Clogged pores: (heavy products, comedogenic ingredients)
• Bacteria & environmental factors: (humidity, pollution)
• Stress & diet: (dairy, high-glycaemic foods)
• Clogged pores: (heavy products, comedogenic ingredients)
• Bacteria & environmental factors: (humidity, pollution)
5. Should you stop using a product if you’re purging?
+
No—purging means the product is working! Stay consistent but avoid adding new actives to prevent irritation.

6. How to minimise purging
+
• Introduce actives gradually: start once a week (evening), then increase to 2–3 times per week if no irritation after two weeks.
• Use gentle, hydrating skincare alongside actives.
• Avoid over-exfoliation and harsh scrubs.
• Stay consistent—purging is temporary!
• Use gentle, hydrating skincare alongside actives.
• Avoid over-exfoliation and harsh scrubs.
• Stay consistent—purging is temporary!

7. Can non-active ingredients cause purging?
+
No—only cell-turnover ingredients trigger purging. If a product without actives is causing breakouts, it’s likely irritation or clogged pores.
8. What if it’s a breakout, not purging?
+
• Stop using the product and observe changes.
• Check for comedogenic ingredients.
• Patch test before full use.
• Check for comedogenic ingredients.
• Patch test before full use.
Real Results - User Experience
Read reviews from people just like you.
Complete the routine
B3 BARRIER REPAIR NanoPillow Serum


B3 BARRIER REPAIR NanoPillow Serum
Regular price
From R699.95
Sale price
From R699.95
Regular price
Unit price
per
GEL-TO-MILK Cleanser + Makeup Remover


GEL-TO-MILK Cleanser + Makeup Remover
Regular price
R549.95
Sale price
R549.95
Regular price
Unit price
per
RETININ® NIGHT Intensive 0.1% Retinal Firming Treatment


RETININ® NIGHT Intensive 0.1% Retinal Firming Treatment
Regular price
From R699.95
Sale price
From R699.95
Regular price
R829.95
Unit price
per
SUGABABE Moisture Matrix Face Concentrate


SUGABABE Moisture Matrix Face Concentrate
Regular price
R599.95
Sale price
R599.95
Regular price
R599.95
Unit price
per